Dormant Accounts

What you need to know about Dormant Accounts

If you have not had any activity on any accounts within the past 12 months, then your accounts may be considered inactive. This may occur even if you are receiving statements by mail or electronically from the credit union. Inactive accounts may be subject to a fee, please see our Fee Schedule for details. Please Contact the credit union with questions on how to avoid inactive fees.

If this inactive status continues for an additional 24 months, and we are not able to make contact with you, then your account will be considered dormant. We are required by law to monitor accounts, and escheat or turn over funds to the State of Arkansas on accounts that have been dormant for 3 years.

How to Reactivate your Account

It’s easy to reactivate you account. Just conduct one of the following types of transactions:

  • Make a deposit or withdrawal

  • Make an ATM or Debit Card Transaction

  • Sign up for or perform a Home Banking transfer

  • Setup an ACH transaction such as a direct deposit to your account

What if my Funds have been Escheated

In the event we are unable to make contact with you by the deadline date, we must escheat the funds from dormant accounts to the Arkansas Auditor of State. Once the funds have been escheated, the credit union is not able to reclaim them on your behalf. You will need to reclaim them directly from:

Arkansas Auditor of State
Unclaimed Property Division
1401 West Capitol Avenue, Suite 325
Little Rock, AR 72201
Phone: 501-682-6000
Web: https://auditor.ar.gov/